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Business Voice Services

There are many different options for business voice services from Paul Bunyan Communications. We provide reliable local and long distance phone service and offer the latest in advance voice technology too like Voice over Internet Protocol (VoIP), Mitel phone systems, Managed Voice Services, and Hosted Voice Services. Circuits are also available ranging from Ethernet point to point toT1 and T3 up to OC3 and OC12.

Managed Voice Service

Put your phone system in the cloud with Paul Bunyan Communications Managed Voice Service.   Eliminate costly equipment purchases and the hassle of a phone system and increase reliability and flexibility with the latest technology by subscribing to Managed Voice Service from PBC. With Managed Voice, PBC takes the responsibility for owning, configuring and managing your phone system. We connect to you via a secure fiber connection, and away you go!

Join us in the Cloud.

Managed Voice Service is a managed service offering that provides a complete communications solution — implementation, maintenance and administration all on a fixed term with monthly payments. Take advantage of PBC’s comprehensive service capabilities to eliminate the risks and uncertainties associated with the ownership and management of advanced technology.

Our Managed Voice offers complete support, including:

  • Assessment of your current and future needs, including recommendations for communication-enabled process improvements
  • Complete design, implementation and management of a communications solution fit to your organization.
  • Includes the equipment and local service in one offering. You will have a single point of contact for all your communication needs.
  • Included software upgrades and support.

How you benefit:

  • Fixed costs for up to five years: Eliminate communications-related financial risk. Simplify planning and budgeting
  • Simplify your operational needs: Our technical experts fully manage your communications infrastructure and it frees you to focus on your core area of business.
  • Peace of mind: Assurance that one of your most complex and business-critical technology solutions is managed by an industry leader with a proven record of top-quality customer support.

Mitel - Powering ConnectionsMitel Business Telephone Systems

In today’s competitive business environment, the ability to quickly and effectively connect with customers, partners, staff and suppliers is critical to delivering success to your business. While business success is built upon establishing and maintaining relationships, delivering exceptional levels of service, and satisfying customers; it’s also built upon operating in a cost-effective manner.

Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides mobility solutions to support your employees on the go, the Mitel phone system is the answer. A Mitel Business Phone System can use a data or a voice network to reach each work station in your business. By having your phone system share your data network you can combine functionality.

The MiVoice Office 250 offers businesses a complete suite of out-of-the-box business productivity applications, which include Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Hot Desking, Mobile Twinning, Mobile Hand Off, Teleworking, and Reporting.

Paul Bunyan Long Distance

Paul Bunyan Long Distance offers a variety of options to our business members, including our PBLD plans that provide 750 or 1,000 minutes at a discounted rate.

Toll Fraud

Toll fraud is something every business owner should be aware of. The responsibility for the security of a phone system is up to the business owner and the risks associated with an unsecure phone system could cost them thousands of dollars.  Several preventative measures can be taken to protect your business from toll fraud. Read more about toll fraud.

Mitel Business Phone Systems

A Mitel Business Phone System can use a data or a voice network to reach each work station in your business. By having your phone system share your data network you can combine functionality.

Voice over IP Services

VoIP or Voice over Internet Protocol uses the Internet protocol as the transmission medium for telephone calls by sending voice data in packets rather than by traditional circuit transmissions. The biggest benefit to using VoIP protocol is integration and collaboration between data and voice networks.

Voice Mail to E-mail

Sends a copy of all of your voice mail messages to your e-mail address as an audio file (WAV file).

Fax to E-mail

Another exclusive service offering from Paul Bunyan Communications, Fax to E-mail service allows you the ability to receive faxes via e-mail without the expense of a fax machine and additional phone line.

ISDN PRI Services

Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) provides a cost-effective solution for clear voice and high-quality data traffic with the flexibility to allocate network resources that makes the most sense for your business.

ISDN PRI allocates your bandwidth automatically for each transmission on a call-by-call basis. Outbound trunks won't be idle while inbound trunks are nearing capacity. ISDN PRI can also help eliminate the need for regular business phone lines and dedicated voice or data lines.

Point to Point T-1 Services

Point to Point T1 is a private data connection securely connecting two or more locations at T1 data speeds. A T1 point to point circuit is a secured closed network data transport service which does not travel on the public Internet. A point to point T1 connection provides high quality of service since it is not a shared service and follows the same direct private network path every time.

Point to Point T1 circuits are used by businesses to provide reliable, secure point to point T1 data service for applications including credit card processing, file sharing, data backup, point to point VOIP, and video conferencing. A T1 point to point circuit can also be configured to carry voice, video, Internet, and data services together over the same point to point T1 connection.

Traditional Centrex Services

Centrex (central office exchange service) provides advanced voice services without the need to purchase facilities/equipment or keep up with fast-moving technology changes.

Centrex service includes direct inward dialing (DID), sharing of the same system among multiple company locations, and self-managed line allocation and cost-accounting monitoring.

Centrex provides businesses with as much if not more control over the services they have than a business phone system.